WHY CHOOSE US?
Nobody ever thinks about plumbing until something goes wrong—but when it does, getting it fixed is all you can think about. A burst pipe, blocked drain, clogged toilet, or even just the constant drip-drip-drip of a leaking tap is enough to ruin your day. That’s why the question “Why choose us?” has an easy answer: Our clients trust us to show up promptly and get your plumbing, whether it’s in a residential or commercial setting, running properly again.
You can count on us to get to the source of the trouble quickly—a key component of doing the job right. If you’ve ever called an “expert” who misdiagnosed your plumbing issue, chances are that the problem returned within weeks, days or sometimes just hours of the technician’s visit. It’s frustrating, expensive and destroys your trust in the company.
We have been helping people solve their plumbing problems throughout the Gold Coast area for years with accurate diagnoses, upfront estimates and the fastest service we can provide, including emergency service. Our service professionals are well trained to handle blocked drains, burst pipes, water that won’t heat, leaking taps, toilet plumbing, kitchen plumbing and commercial plumbing, to name a few. Most importantly, we always stand by our work.
That’s what makes Top Plumber the top name for Gold Coast home and commercial building owners/managers. We’ve worked hard to earn our reputation for quality work, and we’d love to make you are next satisfied customer.
We’ve all been there. Over time, you notice that your bathroom sink, tub, shower or other areas of the home drain more and more slowly, until you just can’t stand it anymore. And you shouldn’t, because the stagnant wastewater can cause a nasty odor or even back up through another drain, causing leakage that damages floors or walls.
Sometimes you can address a blocked drain on your own when it comes to common problems like hair clogs in the sink—but even what seems like a quick fix can quickly become a major headache, especially if you don’t have the time, patience or inclination to do it right. Digging around in the drain with a wire hanger or other makeshift instrument may remove some of the clog, but it will likely return before long. Others try to get deeper into the pipes and wind up with water damage under the sink, because they unscrewed the pipes without realising the trap was full of smelly wastewater. Finally, you can seriously damage your pipes by dumping in strong chemical drain cleaners, which we never recommend.
Save yourself the risk, mess and frustration by calling us first. Our experts have professional equipment and years of experience to unblock drains thoroughly in no time. We can even help give you expert advice to help prevent the recurrence of blocked drains in the future.
If you’ve ever experienced one, you know that a burst pipe can be a disaster, and replacing the damaged pipe is the least of it. A pipe that bursts inside the home can cause flooding—from the ceiling, inside the walls or anywhere pipes are installed—leading to major water damage.
The most common cause is weather—if the temperature drops too low, the water inside can freeze, putting pressure on your pipes until they give out.
When this happens, we recommend you first cut off the water supply to prevent further damage. You might also want to cut off the electricity as an additional precaution. Next, call us immediately. We’ll assess the damage, replace pipes as needed and help create a plan to prevent future bursts.
Other times to call us are when you suspect a small burst that might be causing a leak you can’t trace; if a pipe is frozen and needs to be thawed immediately; or simply for a professional risk assessment. We can help alert you to vulnerable pipes on your property and even insulate pipes to prevent bursts in the future.
No Hot Water
You don’t have to be an expert to know when the hot water’s not working properly, or why this is a pain. Forced to take an ice-cold shower? Can’t wash the dishes or clothes properly? Afraid to bathe the children lest they emerge with chattering teeth? You get the picture, and it isn’t pretty. Even water that’s lukewarm (and growing cooler by the hour) is a sign you have a hot-water problem.
Call us. It could be as simple as your water-heater pilot light going out or as dangerous as a gas-line leak. Contaminant buildup can also be a culprit.
There are a variety of possibilities, but as far as you’re concerned, the solution is simply to get the hot water back on as quickly as possible.
Leaking taps aren’t just an annoyance. They waste water while driving up your water bill and even damaging floors or under-sink cabinetry. No matter how minor a leak might seem, the drops add up to trouble.
If you’re handy with plumbing, you might be able to solve the problem yourself by checking for loose or damaged parts or replacing the washer—always remembering to turn off the water supply before you get started.
However, in many cases it’s easier to call a professional plumber to diagnose the problem and make repairs/replacements as needed. It will save you time, headaches and often money, if your DIY diagnostics cause worse problems than you started with. Our experts can usually figure out the problem in no time and make sure you get the exact parts you need to get your tap up and running properly.
It’s true that clogs can often be fixed easily enough with a standard-issue plunger, but if it doesn’t do the trick—or your problem is something else and recurring—please call us. We’re proud (yes, really) to be your toilet professionals when it comes to fixing toilets, installation of new ones and more.
We’ve come to be a trusted name for all commercial plumbing needs throughout the Gold Coast area. From inspection, repair, troubleshooting and replacements to large-scale emergency repairs, we know that stakes are high when it comes to plumbing needs in a commercial setting. To put it simply, when you have commercial plumbing needs, it’s a distraction from what matters to you—which is running your business.
We understand the unique needs and operations of commercial plumbing inside and out, and we know how important cost-effective services are to your bottom line. We also know that you can’t afford to have commercial tenants getting angry (or deducting from the rent) due to plumbing problems, or clients who are inconvenienced due to an out-of-order bathroom. Finally, we understand that commercial buildings may have different types of plumbing systems than homes due to higher traffic, larger scale and other factors. So when you need a company that offers one-stop, full service commercial plumbing, we’re the ones to call. We look forward to hearing from you.
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